Privacy Policy for Elevation Performance LLC
SMS and Email Communication
How We Use Your Opt-In Information for SMS Communication:
Elevation Performance LLC utilizes the phone number you provide during opt-in through Facebook Ads or our website to send you SMS communications regarding special offers, discounts, and programs. By opting in, you consent to receive these messages.
Here’s a breakdown of how we use the information you provide:
Phone Number: We solely use your phone number to deliver SMS communications you have opted in to receive. Your phone number will not be used for any other purpose without your further consent.
Email Address: We use your email address to send you promotional emails about special offers, discounts, and programs.
Name: In some cases, we may personalize our SMS communications using your name to provide a more relevant experience.
Opting Out of SMS Communications:
We respect your right to privacy and control over your communications. You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
You will not receive any further SMS communications after confirming your opt-out.
Please note: While message and data rates may not apply from your carrier, standard messaging charges may apply.
Reply START to opt back into SMS communications from us.
Reply HELP for additional support.
Sharing of Personal Information
At Elevation Performance LLC, we highly value your privacy and strive to maintain the trust of our website visitors. We want to ensure clarity on how we handle your personal information.
Custom Information Sharing Process
The personal information collected is used to enhance your experience on our website, allowing us to display personalized content and relevant advertising. Rest assured, your email addresses, phone numbers, and other personal data will not be sold or disclosed to third parties.
End-users can also opt in by booking appointments with us. The scheduling page contains a check box that says “By providing your phone number, you agree to receive text messages from Elevation Performance LLC. Message and data rates may apply. Message frequency varies.” that users must check to schedule the appointment and consent to receive messages from us.
Collection and Use of Information
When you access our website, we may collect specific data related to your device, your interactions with our site, and information necessary to process your transactions.
Carrier Liability Disclaimer
Elevation Performance LLC is not liable for delayed or undelivered messages or carrier fees/data rates.
Compliance with Industry Standards
Elevation Performance LLC SMS Communication Compliance Statement:
At Elevation Performance LLC, we are committed to respecting your privacy and adhering to all applicable industry standards and regulations regarding SMS (Short Message Service) communication. This includes, but is not limited to, compliance with the Telephone Consumer Protection Act (TCPA) and the CTIA (Cellular Telecommunications Industry Association) guidelines.
By providing us with your mobile phone number, you are expressly consenting to receive SMS messages from Elevation Performance LLC for purposes such as:
Appointment reminders, Class schedule updates, Promotional offers and gym news (only if you have explicitly opted in for these), Account-related notifications.
We will ensure that:
Consent is obtained: We will only send you SMS messages if you have provided your explicit consent to do so. You will have the option to opt-in through clear and conspicuous methods.
Opt-out is easy: You can easily opt-out of receiving SMS messages at any time. Instructions on how to opt-out will be clearly provided in our initial and subsequent messages (e.g., "Reply STOP to unsubscribe"). We will promptly honor all opt-out requests.
Message frequency is reasonable: We will strive to keep the frequency of our SMS messages to a reasonable and agreed-upon level.
Message content is relevant: Our SMS messages will be relevant to the purpose for which you provided your consent.
Data security is maintained: We will take reasonable measures to protect the security and confidentiality of your mobile phone number.
We value your trust and are dedicated to maintaining the highest standards of ethical and compliant communication. If you have any questions or concerns regarding our SMS practices, please do not hesitate to contact us at [email protected]